Compliance and Integrity

This document establishes conduct commitments for ONHost business relationships, its representatives and providers. Publication does not constitute certification, independent audit or a statement of absolute compliance.

1. Business integrity

Relationships must observe transparency, good faith, applicable laws and customer rights. Fraud, corruption, undue advantages, document forgery and information misuse are incompatible with these guidelines.

2. Conflicts of interest

Situations that could influence business or technical decisions must be identified and assessed before deciding. Commitments, proposals and authorizations must be properly documented.

3. Responsible communication

Resources, prices, timelines and limitations must be presented clearly. ONHost must not advertise certifications, partnerships, service levels or availability that are not substantiated or contracted.

4. Privacy and respect

Activities must respect data protection, confidentiality, intellectual property and dignified treatment of customers, staff and providers. Harassment, discrimination and retaliation for good-faith reports are not allowed.

5. Reports and inquiries

Report possible irregularities to contato@onhost.com.br with the subject “Compliance”. Describe the facts, dates and available evidence. The email channel is not anonymous; anonymity or absolute confidentiality must not be promised. Access to reports must be limited to those needed for assessment and comply with legal duties.

6. Review and improvement

Reports, incidents and operational changes must inform reviews of these guidelines and proportional preventive and corrective measures.